Terms of sale

Last updated November 2026

Who you're buying from

Every order is a sale by:

Prices and taxes

Prices are in Canadian dollars. Ontario HST (13%) is added and shown as its own line before you pay. Pickup is free, and there are no other fees.

Your order

Before you pay, checkout shows everything in your order: each perfume, its size and price, the HST, the total, where and when you pick up, and these terms. You can change your order or cancel it there. Your order is accepted when payment goes through (or, for pay at pickup, when we confirm your reservation), and we email you a copy of the order with your receipt, which you can print or save.

If a price on our site is clearly wrong, we'll contact you before your order is filled, and you can cancel it for a full refund.

Payment and holds

Pay now: payment is taken when you place your order. Items are reserved for 30 minutes while you complete payment; if payment isn't completed, the reservation is released.

Pay at pickup (when offered at checkout): your order is reserved without payment, and you pay on your phone when we meet, before we hand it over. One reservation at a time. Unpaid reservations are held for 3 days once they're ready, then released.

Klarna and Afterpay plans are offered and approved by those providers under their own terms.

Pickup

We email your pickup code when your order is ready. Paid orders are held for 7 days after that, and photo ID matching the order name may be asked for. Paid orders not collected within the hold period may be cancelled and refunded in full. See how pickup works for places and times.

Availability

If an item can't be supplied after you order, we'll contact you to offer an alternative or a full refund for that item.

All sales are final

We don't accept returns or exchanges, or refund for a change of mind. Check your order at pickup: anything damaged, wrong or not as described is replaced or refunded. This doesn't affect your rights under Ontario's Consumer Protection Act, including cancelling an online order within 7 days of receiving your copy if we left out something the law requires, or within 30 days if we never sent one. Refunds that are due are paid within 15 days. Details are in our refund policy.

Discount codes and sales

One discount code per order. A code covers the perfumes it names, comes off after any sale price, and works only while it's offered; its terms (what it covers, any minimum spend and its end date) are shown where the code is offered. Codes have no cash value.

The perfumes we sell

Every perfume is authentic, new and sealed, bought from Canadian suppliers. We're an independent shop, not affiliated with the brands we sell. Brand names only describe the genuine products. Packaging can differ slightly between batches, and colours can look different on screen.

Law that applies

These terms are governed by the laws of Ontario and of Canada. The terms in place when you order apply to that order. Questions? Contact us.